A little about what I do

Cloud-minded.
Data-driven.
Always building.

I’m Pravin — an MSc Cloud Computing student at the National College of Ireland, with a background in computer applications and hands-on experience in technical support and operations.

DUBLIN, REPUBLIC OF IRELAND
3Degrees in computer & cloud computing
4Roles across support & operations
3Technical competition awards
AWSStreaming & batch data pipelines
The person behind the work

Cloud systems.
Real-world thinking.

Combining cloud computing, data-driven problem-solving, and experience working with customers and cross-functional teams.

I’m building a foundation in cloud computing and data engineering, with an interest in using AI, analytics, and automation to help businesses make better decisions.

As an MSc Cloud Computing student at the National College of Ireland, I’ve worked on real-time and batch data pipelines, distributed systems, and evaluating cloud cost and performance on AWS. My cloud toolkit includes Kinesis, Lambda, DynamoDB, EMR, and Spark.

My Master of Computer Applications background and more than a year of hands-on customer and technical support have taught me to troubleshoot methodically, communicate clearly, and collaborate across teams.

Currently pursuing an MSc in Cloud Computing in Dublin
Experience & education

Learning by doing.

Customer-facing work and technical support, alongside postgraduate study in cloud computing.

  1. July 2026 — Present · Part-time

    Customer Assistant & Stock Control

    Tesco Ireland Limited · Ireland

    Deliver customer-focused service while maintaining stock accuracy and data integrity, working with the team to resolve day-to-day operational issues.

  2. July 2024 — October 2025

    Process Executive 1

    Patra India BPO Services Private Limited · India

    Delivered process outcomes using internal systems to meet performance and quality targets, applying analytical, evidence-based problem-solving across teams and deadlines.

  3. May 2023 — June 2024

    Customer Support Executive

    Tragard

    Resolved customer enquiries by phone, email, and chat; tracked cases in CRM systems and escalated complex issues in collaboration with internal teams.

  4. January — April 2023

    Technical Support Engineer

    Internship · F5Clouds Private Limited, India

    Provided technical support using Veeam software, 3CX, and Linux fundamentals, developing methodical troubleshooting habits under pressure.

Education

MSc in Cloud Computing2026 — 2027
National College of Ireland
Master of Computer Applications2021 — 2023
Bachelor of Computer Applications2018 — 2021

Cloud & technical

AWSKinesisLambdaDynamoDBEMRSparkMicrosoft AzureLinuxWindowsNetworking

Data & business systems

Real-time & batch pipelinesDistributed systemsQuantitative analysisCost-performance evaluationPHPMySQLSQLCRM case tracking

Interests

Artificial intelligenceMachine learningAutomation
Selected work

Ideas into action.

Cloud-native analytics on AWS alongside a full-stack inventory system built for a business client.

01 / MSc PROJECT · 2026CLOUD DATA ENGINEERING

Real-Time Music Analytics Platform

Built an AWS real-time analytics system using a Lambda Architecture, with automated streaming and batch data pipelines. Evaluated cloud service cost-performance trade-offs using quantitative, data-driven methods.

Amazon KinesisAWS LambdaDynamoDBEMRSpark
02 / CLIENT PROJECTINVENTORY MANAGEMENT

Inventory Record System

Developed a full-stack inventory management system for Treo Infocom (OPC) Private Limited, automating stock-tracking workflows for a live business client, including testing and issue resolution.

PHPMySQLClient project
Recognition & research

Curiosity, recognized.

Technical competition awards and a conference presentation on technology for remote elderly care.

FIRST PLACE

Technical Expo · Techraze

Sri Krishna Arts and Science College

SECOND PLACE

Online social networks paper presentation

Predicting network traffic by creating users from user-posting behavior · Pioneer College

THIRD PLACE

Internet of Things paper presentation

Hindusthan College of Arts and Science

Conference contribution · NCMLST 2020

Remote Elderly Care System

10th National Conference on Machine Learning and Smart Technology

Presented “Remote Elderly Care System” at the 10th National Conference on Machine Learning and Smart Technology (NCMLST 2020).

Have something in mind?

Let’s make a
good connection.

Interested in working together or having a conversation? I’d be glad to hear from you.